Gray Matter at White Space

 I love a charcuterie board- those little piles of nuts and seeds, clusters of grapes and cheese cubes, and tiny jars of fig or kumquat jam. Olives, savory spreads, and spicy salamis line up like gleaming soldiers. And, the brilliant orange dried apricots, although often left uneaten, add just the right pop of color. The pistachios mingle with the raisins and the olives run into the crackers. Everything is served up on a flat wooden board, showcasing these beautiful edibles that complement each other.

We are a marketing agency of email savants. It comes with the territory of being the agency of record for a company that has superior email capabilities. I can tell you the optimal character count of the subject line on an iOS mobile device (55 characters, thank you very much). Jeannette surpasses Hubspot while coding an email that will render well in notoriously-problematic Outlook. Do not even try to stump Shina on the differences between authentication, identification, and validation because you’ll fail and be shamed.

As marketers, we talk about audience as the foundation of all marketing campaigns. Who we’re talking to, why we’re talking to them, when we’re talking to them—it all goes into the mix, not just for building an audience, but for defining and refining a target audience.

Recently, I had an epic fail.

No, that’s not the headline of my Tinder profile.

Fast, good, and cheap is my wish list of every deliverable I’ve ever asked for, and will continue to ask for. Get it to me fast. Get it to me good. And don’t make me pay a lot for it.

The buyer journey is not a path that can be scripted. Each consumer’s experience is unique. However, your strategy to converting sales heavily influences where targets end up.

Will they wander off the conversion path or make it through each stage to ultimately become a customer?

Sales success depends on how effectively you guide consumers through the sales funnel. You can pump out creative content all day long--and even find success attracting website visitors by doing so--but if your efforts fail in navigating consumers to the next stage, your marketing will fall short of achieving optimal results.

 A few years ago when I started at White Space, a friend sent us a promising lead. A growing telecom company needed marketing strategy and execution support.  

Ilene and I had just returned from Hubspot’s annual INBOUND conference and we were pumped. The ideas were flowing as fast as our adrenaline. Our initial phone calls with this company were lengthy, lots of indications that we had what they needed, and our meetings were peppered with the appropriate amount of humor.  

Social media serves a greater purpose than connecting with friends and sharing photos of the (seemingly) fantastic dinner you had last night. In the business world, it’s an effective way to deliver consistent, relevant, and informative content to a wide audience and build your brand awareness.