--- title: White Space Marketing Group | SMB Marketing Consultants | Westchester NY | customer loyalty description: customer loyalty | B2B Marketing Strategy for Small and Mid-Sized Companies --- [![White Space Marketing Group](https://blog.whitespacemarketinggroup.com/hs-fs/hubfs/ws-logo-header.png?width=253&height=80&name=ws-logo-header.png "White Space Marketing Group")](https://www.whitespacemarketinggroup.com/) ![blogbanner](https://blog.whitespacemarketinggroup.com/hs-fs/hubfs/blogbanner.png?width=1500&name=blogbanner.png "blogbanner") # [Gray Matter at White Space](https://blog.whitespacemarketinggroup.com) ## [B2B Marketing Strategy for Small and Mid-Sized Companies](https://blog.whitespacemarketinggroup.com) ### [It’s Customer Appreciation Season](https://blog.whitespacemarketinggroup.com/its-customer-appreciation-season) ![Ilene Rosenthal, CEO](https://blog.whitespacemarketinggroup.com/hubfs/IHR%20BioPIc%20643x703.jpg) by [ Ilene Rosenthal, CEO](https://blog.whitespacemarketinggroup.com/author/ilene-rosenthal-ceo) on Dec 27, 2017 - [Tweet](https://twitter.com/share) [![It’s Customer Appreciation Season - Featured Image](https://blog.whitespacemarketinggroup.com/hubfs/Blog_images/Blog-12.27.2017-855564968.jpg) ](https://blog.whitespacemarketinggroup.com/its-customer-appreciation-season) As the year draws to a close, I can’t help but reflect on how much I’ve learned from our smart client-partners during 2017. Our customers have asked us to help craft ambitious marketing strategies and delivery tactics for 2018 and, to be honest, it hasn’t always been easy. Deadlines are horrendous, and often planning and strategy take a back seat to unanticipated business needs. And then there’s the series of huge deliverables due in early January… [Read More](https://blog.whitespacemarketinggroup.com/its-customer-appreciation-season) Topics: [ customer loyalty](https://blog.whitespacemarketinggroup.com/topic/customer-loyalty) ### [Customer Loyalty Is Good For Your Bottom Line](https://blog.whitespacemarketinggroup.com/bid/196824/customer-loyalty-bottom-line) ![Ilene Rosenthal, CEO](https://blog.whitespacemarketinggroup.com/hubfs/IHR%20BioPIc%20643x703.jpg) by [ Ilene Rosenthal, CEO](https://blog.whitespacemarketinggroup.com/author/ilene-rosenthal-ceo) on Aug 9, 2017 - [Tweet](https://twitter.com/share) ![Customer_Loyalty_](https://blog.whitespacemarketinggroup.com/hs-fs/hubfs/Customer_Loyalty_300.jpg?width=290&name=Customer_Loyalty_300.jpg "Customer_Loyalty_")My subscription is nearly up at one of my favorite magazines, *[Real Simple](http://www.realsimple.com)*. As part of the reminder for me to renew at a significant savings vs. the newsstand price, they include a big blue burst that says, "Thanks for your loyalty!" Really? [Read More](https://blog.whitespacemarketinggroup.com/bid/196824/customer-loyalty-bottom-line) Topics: [ customer loyalty](https://blog.whitespacemarketinggroup.com/topic/customer-loyalty) [All posts](https://blog.whitespacemarketinggroup.com/all) [![watch the WEBINAR: how to AVOID random acts of marketing ](https://no-cache.hubspot.com/cta/default/176305/c5f63d26-b091-48d9-822b-8e8904eecef0.png)](https://cta-redirect.hubspot.com/cta/redirect/176305/c5f63d26-b091-48d9-822b-8e8904eecef0) Search this site on Google Search Google ## We're glad you're here. We write about our marketing passions: building digital brands, digging deep for customer insights, tracking marketing effectiveness and ROI for better results. Ask a question, comment ... or get in touch! ### Subscribe! ### Most Read ### Posts by Topic - [marketing strategy (163)](https://blog.whitespacemarketinggroup.com/topic/marketing-strategy) - [strategy (92)](https://blog.whitespacemarketinggroup.com/topic/strategy) - [marketing (91)](https://blog.whitespacemarketinggroup.com/topic/marketing) - [business strategy (72)](https://blog.whitespacemarketinggroup.com/topic/business-strategy) - [B2B (69)](https://blog.whitespacemarketinggroup.com/topic/b2b) - [B2B marketing (69)](https://blog.whitespacemarketinggroup.com/topic/b2b-marketing) - [CEOs (69)](https://blog.whitespacemarketinggroup.com/topic/ceos) - [Founders (69)](https://blog.whitespacemarketinggroup.com/topic/founders) - [small business (69)](https://blog.whitespacemarketinggroup.com/topic/small-business) - [email marketing (38)](https://blog.whitespacemarketinggroup.com/topic/email-marketing) - [content marketing (29)](https://blog.whitespacemarketinggroup.com/topic/content-marketing) - ["marketing spending" (13)](https://blog.whitespacemarketinggroup.com/topic/marketing-spending) - [sales strategy (13)](https://blog.whitespacemarketinggroup.com/topic/sales-strategy) - [inbound marketing (12)](https://blog.whitespacemarketinggroup.com/topic/inbound-marketing) - [social media (8)](https://blog.whitespacemarketinggroup.com/topic/social-media) - [lead generation (6)](https://blog.whitespacemarketinggroup.com/topic/lead-generation) - [marketing ROI (5)](https://blog.whitespacemarketinggroup.com/topic/marketing-roi) - [inbound sales (4)](https://blog.whitespacemarketinggroup.com/topic/inbound-sales) - [Distributed Agency (3)](https://blog.whitespacemarketinggroup.com/topic/distributed-agency) - [channel strategy (3)](https://blog.whitespacemarketinggroup.com/topic/channel-strategy) - [marketing metrics and ROI (3)](https://blog.whitespacemarketinggroup.com/topic/marketing-metrics-and-roi) - [mid market and SMB marketing (3)](https://blog.whitespacemarketinggroup.com/topic/mid-market-and-smb-marketing) - ["podcasts" (2)](https://blog.whitespacemarketinggroup.com/topic/podcasts) - [customer loyalty (2)](https://blog.whitespacemarketinggroup.com/topic/customer-loyalty) - [ecomm (2)](https://blog.whitespacemarketinggroup.com/topic/ecomm) - [marketing for professional services (2)](https://blog.whitespacemarketinggroup.com/topic/marketing-for-professional-services) - [retail (2)](https://blog.whitespacemarketinggroup.com/topic/retail) - [web design and development (2)](https://blog.whitespacemarketinggroup.com/topic/web-design-and-development) - [Branding (1)](https://blog.whitespacemarketinggroup.com/topic/branding) - [consumer insights (1)](https://blog.whitespacemarketinggroup.com/topic/consumer-insights) - [marketing investment (1)](https://blog.whitespacemarketinggroup.com/topic/marketing-investment) - [retention (1)](https://blog.whitespacemarketinggroup.com/topic/retention) [Expand all](https://blog.whitespacemarketinggroup.com/topic/customer-loyalty#) [![Share on facebook](https://7528309.fs1.hubspotusercontent-na1.net/hub/7528309/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/facebook-color.png?width=24&name=facebook-color.png) ](https://www.facebook.com/whitespacemarketing/) [![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png) ](https://www.linkedin.com/in/ilenerosenthalwhitespace/) [![Share on twitter](https://7528304.fs1.hubspotusercontent-na1.net/hub/7528304/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/twitter-color.png?width=24&name=twitter-color.png) ](https://twitter.com/WhiteSpaceMarke) **  White Space Marketing Group** 119 Pondfield Road Box # 38 Bronxville, NY 10708   914.292.0303 ![HubSpot Certified Partner](https://blog.whitespacemarketinggroup.com/hs-fs/hubfs/Academy_Badge_certifiedpartner.png?width=150&name=Academy_Badge_certifiedpartner.png) ![Certified WBENC Business](https://blog.whitespacemarketinggroup.com/hs-fs/hubfs/WBENC-White.png?width=112&name=WBENC-White.png)   ![Certified Storybrand Guide](https://blog.whitespacemarketinggroup.com/hs-fs/hubfs/Web-StoryBrand-logo.png?width=74&height=77&name=Web-StoryBrand-logo.png) Copyright © 2022 White Space Marketing Group. Featured logos are trademarks of their respective owners. Third-party trademarks, logos, and trade names appearing on the site are the property of their respective owners.