Why Every Client Is Our "Passion Project"

Ilene Rosenthal, CEO

The idea had a zero-percent chance of more revenue for us. But I had to push forward and find an inside advocate who'd do the right thing.

At the end of a very long week, I wrote an impassioned note to a client about an important step they need to take to realize growth. I've been talking about a way to plug up the holes I saw in their sales process for three years!

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Topics: marketing strategy

How To Optimize Your Content For The Greatest Engagement

Shina Neo, Editorial Manager

In past blogs, we’ve had plenty of discussions about creating content—whether the topic was how to keep content production on track, using storytelling to mix up repetitive subject matter, or getting SMEs to write for your blog within your budget constraints. The premise behind those conversations has been getting your content game off the ground--building a library of resources.

But, once you’ve accomplished that, what’s the next step? What do you do with the robust amount of content at your disposal? More importantly, how is it performing? It’s critical to know if all the time and effort you spend creating this content and deploying it is really paying off or simply a waste of time.

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Topics: marketing strategy

Why Outsource When You Already Have An Internal Marketing Department?

Bari Cener, Senior Director, Marketing & Client Services

As a marketing agency, we are infinitely aware of the value our services hold. That’s not meant to be boastful or self-serving, it’s simply the core of what we do. A company who sells widgets is an expert in that item. We may not know how to manufacture it, but we do have the expertise to help get it sold.

Now, that company may already have an in-house marketing department. Why would they—or should they—work with us? Because of these two most important (and yes, non-sexy) reasons: time and money.

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Topics: marketing strategy

Talking Shop: Another Agency Blog About Hiring An Agency

Bari Cener, Senior Director, Marketing & Client Services

Ilene and I recently attended an event that matched us with companies who had identified and expressed varying needs or holes in their marketing efforts. It was modeled against from a speed dating scenario, where we had a set amount of time to chat with each company representative and engage in a mutual exchange of “We need this” and “Here’s how we [White Space] can help.”

It was a long, full day but a good exercise in exploring different industries and corporate personalities. We also got a view of how companies perceive us, as an agency, and what that may mean to an entity that already has in-house marketing.

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Topics: marketing strategy

Strategy Isn’t Just An 8-Letter Word

Bari Cener, Senior Director, Marketing & Client Services

Every marketer knows that strategy is necessary for effective execution, but oftentimes we get that deer-in-the-headlights look when it’s time to get down to business. . This hesitation isn’t necessarily rooted in fear. Rather, key players become anxious thinking about all the “stuff” that accompanies the strategic process—so much so that the process gets marginalized.

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Topics: marketing strategy

Prioritization And Project Management: Building A Solution-Focused Environment

Annette McMichael

In last week's blog, my colleague, Bari, explained her time-tested (and mom-approved) approach to prioritization, which focuses on a perceived short-term, mid-term, and long-term view of tasks, actions, and goals. It's a helpful strategy for both the big picture of things and the everyday minutiae.

If you’re someone who needs a more concrete prioritization methodology, there’s a fairly simple step-by-step process that can help you identify, rank, and assign importance. While dollar signs often dictate prioritization, this formulaic approach takes a combination of factors into consideration. You might find that cost isn’t the be-all end-all.

So, how do you set your priorities when they’re too close to call?

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Topics: email marketing, marketing strategy

The Wrong Way To Email

Sylvia Anderson, B2C/B2B Writer

I do a lot of research when writing content for clients. Recently, I ran across a link that seemed it would be largely supportive of one of my blog assignments. It was a gated article, which is fine—I don’t mind filling out a form.

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Topics: email marketing

Billionaire, Shmillionaire: Brand Integrity Matters, No Matter The Size Of Your Company

Sylvia Anderson, B2C/B2B Writer

Last week’s biz buzz included a debate on whether or not Kylie Jenner is truly the youngest “self-made” billionaire. As part of the Kardashian empire, commentators on either side questioned whether Kylie’s fame and fortune prior to starting her makeup line excludes her from the self-made designation.

Skeptics would say she had plenty of support and thus doesn’t deserve the title. Supporters would say she used her own money to start the company and the success that followed was very much in her control.

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Topics: email marketing

Employing A Prioritization Strategy That Produces Results

Bari Cener, Senior Director, Marketing & Client Services

In last week’s blog I discussed why prioritization is so important for progress and why it’s so much more than just picking your battles. There is a method to the madness.

Unfortunately, gaining a clear understanding as to why one action ranks over another is oftentimes tricky. Anyone who has felt inundated with work, life, relationships knows this firsthand. It takes a little work to determine an order of prioritization, but it can be done.

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Topics: email marketing, marketing strategy

The Only Thing I Want Is Everything

Bari Cener, Senior Director, Marketing & Client Services

Death, taxes, and a 9:30 a.m. Uberconference call with Ilene every Monday through Friday--these are the certainties in my life.

I requested this call about three years ago. We had started to get busy enough where she was handling one end of the company and I was handling the other. A bad habit of skimping on communication meant, at best, gaps between the two of us. At worst, it meant holes is client interactions. So, this became our morning huddle and our time to find out what was on each other’s dockets.

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Topics: email marketing

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